We offer free standard shipping on orders over $125!

Orders will be processed in the order they are received. Shipping labels are printed and processed 1-3 days prior to orders shipping. Orders placed Friday-Sunday will ship the following business day.

Noe + Roe ships nationwide! All orders will ship for a flat rate of $6.95 for Standard US Shipping (5-6 business days), $14.95 for Preferred Shipping (3-5Business Days), and $39.95 for Express Shipping (1-2 Business Days) ***within the US.

Noe + Roe Boutique offers free local pickup in Palm Harbor, FL on any order.

Here's how to order locally:

Begin the checkout process on our website. Select the box that says "Ship to" and click "Change". Tabs will appear with options for "Ship" and "Pickup". Select "Pickup" and fill in all the requested information. Once your order is placed, you'll receive an email with the information you need for pickup.

Once an order is placed, fulfilled, and you have been alerted your package is ready for pickup, we are not responsible for any lost or stolen packages.

If you have any questions about the process email hello@noeandroe.com.

You will receive a  notification if there is any reason your order may be delayed or canceled. There may be delays due to weather, holidays, and UPS/USPS delays that are beyond our control. Please contact us if you can't find your order.

Please contact your local post office first to see if they can assist you in locating your package. Please allow 2-3 business before contacting us from the date of the delivery scan. This allows the postal service time to re-route your package. If the address you provided is incorrect and/or unable to be delivered, the customer is responsible for any additional postage needed. An additional flat rate of $8 will be charged to the customer to re-deliver any order that was placed with an incorrect or undeliverable shipping address.

**Noe + Roe is NOT responsible for lost or stolen packages. Please submit all claims to the United States Postal Service or UPS. If your item arrives damaged, please contact us within 48 hours of delivery.

If you need additional help with an order in regards to shipping, please email customer service at hello@noeandroe.com. Please include your order number and "Shipping Question" in the subject.  

If for some reason you are not 100% satisfied with your order (we hope you will be!), we accept returns within 14 days of purchase of unworn, unwashed, undamaged or defective merchandise purchased on our site in exchange for store credit.

Refunds - We do not offer returns for refunds to the original form of payment.

Store Credit - Items must be postmarked back to us within 14 days of being delivered. Store credit will be issued for qualifying items.

Size Exchanges- Please specify on the return form what exchange size you would like, and include the form in the package when you send it back to us. If the size you requested is unavailable, you will receive a store credit for the amount of the item.

Final Sale- All sale items are final sale. This includes items mark with a price ending in .50, Flash Sale, Doorbuster, and all orders made during Power Hour sales. Jewelry, Hats, Sunglasses, Bodysuits, Hair Accessories, and intimates are also considered Final Sale.

All returned items must be unworn, unwashed, and with all tags still intact. Items must be free of makeup, deodorant, perfume, cigarette smoke, pet hair, or any other stains/distress. Items will not be accepted if these requirements are not met.

**You will not receive credit if items are defective and/or not in original condition + a shipping fee will be charged to your account in order to ship the item(s) back to you. Our customers are responsible for the shipping and handling costs of sending the item(s) back. Original shipping fees are non-refundable.

For returns on pre-orders, you have 14 days from the day that you received the order by mail or local pick up. Please fill out the return form and include it with your original invoice in the package when it is sent back to us. Once your return is received, please allow 3-7 business days for processing. You will receive an email from customer service with your store credit or exchange order once processed.

You can access the Order Return Form here.

Size Exchanges- Please specify on the return form what exchange size you would like, and include the form in the package when you send it back to us. If the size you requested is unavailable, you will receive a store credit for the amount of the item. 

Noe + Roe Boutique does not offer returns for refunds to the original form of payment.

Before shipping your return, please:

Make sure your order meets our return criteria and is not a final sale item. Include your Order Number (included in your original order confirmation email and printed invoice) on the Return Form required with your return. Use the courier of your choice to return your item(s). Remember Noe + Roe boutique does not offer free returns.

Mail qualifying returns or exchanges to:

Noe + Roe, LLC

Attn: RETURNS DEPT.

35222 US HWY 19 N

Palm Harbor, FL 34684

Please allow 3-4 business days for our store to receive your return, and 7-10 business days for our return department to process your return and store credit.
You will receive a notification of your online store credit via email. This store credit will be applied to the original email and account your purchase was made on.

Yes! Noe + Roe Boutique will host parties of up to 4 guests for a private shopping experience after hours. Bring your friends, enjoy some wine, and shop our boutique for chic women's clothing and accessories.

Visit our Ambassador Page (located in the footer). There, you can find out more info on the perks of becoming a Noe + Roe Gal and how to sign up!

No, all brand ambassador submissions will be manually reviewed by our Marketing Team. You will be notified via email if your submission has been approved! We will be reviewing submissions weekly, so if it has been more than a week since you've applied, please reach out to hello@noeandroe.com with your name, email and date of application!

We do not have the following minimum but rather look at quality of posts and engagement.

We will pay out commissions earned the second Friday of every month. However, commission will not be paid out until you have earned at least $100. Commissions will be paid via PayPal, Venmo or NOE + ROE gift card. Please make sure you select how you'd like to receive payment as soon as you sign-up, so you don't miss a payment.

No, discount codes cannot be combined. If we are hosting another sale, it is recommended you offer your affiliate link to your audience so you can still get credited via cookie tracking for the referral and they can still take advantage of a sale greater than 15%.

Your temporary password for your affiliate account will be shared via your welcome email upon approval to the program. After logging in, you must reset your password.

Please visit our ambassador wesbite and log in, then: Home Page > Settings > Sign-in Method > Reset Password

If you are having trouble logging in, contact us to have your password reset to a temporary password.

Yes! We ask that they represent you and our brand. However, please keep the code family friendly ;) Any renamed coupon codes that are inappropriate or don't fit our brand will be removed, and you will subsequently be removed from the program.

This privacy policy discloses the privacy practices for Noe + Roe Boutique / noeandroe.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.

INFORMATION COLLECTION, USE & SHARING

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

YOUR ACCESS TO & CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via hello@noeandroe.com:

See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

UPDATES

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email (hello@noeandroe.com).

CALIFORNIA CUSTOMERS

Please see below your rights to opt-out as required by CCPA.

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to Opt-Out

By clicking this link, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.